Terms & Conditions

1. Acceptance of Terms

By utilizing the yataraceylon.me website, creating a client portfolio account, or remitting a booking deposit, you unequivocally agree to be bound by these Terms and Conditions. Disagreement with any stipulation herein means you must refrain from using our services.

2. The Booking Contract

A formal, legally binding contract between you (the Lead Passenger) and Yatara Ceylon is initiated only when we issue a definitive Booking Confirmation Portfolio and the initial 20% advance payment has successfully cleared into our accounts.

The Lead Passenger assumes full financial and communicative responsibility on behalf of all individuals named within the travel itinerary, regardless of age.

3. Pricing & Payment Mechanics

All quotations are meticulously calculated in United States Dollars (USD) unless explicitly stated otherwise. We guarantee to honor the localized price quoted on your accepted itinerary, shielding you from subsequent currency market fluctuations.

• The Gateway: All remote payments must be executed via our mandated payment gateway, PayHere.
• Late Settlements: Failure to remit the finalized 80% balance 14 days prior to arrival empowers Yatara Ceylon to unilaterally cancel the booking, treating it as a standard customer cancellation under our Return Policy.

4. Travel Insurance Requirements

We maintain a stringent policy that comprehensive travel insurance is mandatory for all our guests. This coverage must encompass, at minimum: personal injury, medical expenses, emergency repatriation, and loss of luggage.

Yatara Ceylon accepts zero financial culpability for expenses or losses resulting from your failure to procure adequate insurance coverage.

5. Limitation of Liability

Yatara Ceylon acts exclusively as an elite coordinating agent. We curate and contract third-party service providers (boutique hotels, private rail operators, regional aviation, specialized guides) who are independent contractors.

Consequently, we shall not be held liable for personal injury, illness, property damage, or delays caused by the negligence or default of these independent operators. Our maximum aggregate liability, in the highly improbable event of a proven organizational failure on our part, is strictly capped at the total amount paid to us for the relevant booking.

6. Intellectual Property Rights

The entirely of the content presented on yataraceylon.me—including but not limited to the brand marque, aesthetic design, cinematic photography, proprietary tour itineraries, and written copy—is the exclusive intellectual property of Yatara Ceylon. Unauthorized commercial reproduction, distribution, or derivative exploitation is explicitly prohibited and legally actionable.

7. Governing Law & Jurisdiction

These terms, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), shall be governed by and decisively construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.

Both parties agree to submit to the exclusive jurisdiction of the Commercial High Court of Colombo, Sri Lanka.

8. Legal Contact

For corporate, legal, or partnership inquiries concerning these terms, direct communications to our executive office:

• Email info@yataraceylon.me
• Entity Yatara Ceylon Limited